Privacy Policy

Last updated: 1 July 2025

Emporium Decorators ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website https://www.emporiumdecorators.com.

By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, and postal address when you fill out contact or enquiry forms.
Technical Information: IP address, browser type, device type, operating system, and other browsing data collected via cookies and analytics tools.
Usage Information: Details about how you use our website, including pages visited, time spent, and interaction with content.

2. How We Use Your Information

We use the collected data for the following purposes:

To respond to your enquiries and provide quotes or services.
To improve our website’s performance, usability, and user experience.
To maintain our business operations and internal record keeping.
To send important updates or service-related notifications, if requested.
To comply with legal or regulatory requirements.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use the site.

You can control or delete cookies via your browser settings. However, disabling cookies may affect the functionality of some parts of the website.

4. Third-Party Services

We may use trusted third-party tools such as:

Google Analytics – for tracking site usage and performance.
Contact form plugins – to manage enquiries submitted via our website.

These services may collect information in accordance with their own privacy policies.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data (subject to legal obligations).
Object to the processing of your data for certain purposes.
Withdraw consent at any time (where consent is the basis for processing).

To exercise your rights, please contact us at:
Email: info@emporiumdecorators.com

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Emporium Decorators
Email: info@emporiumdecorators.com
Phone: 07425 695563